Returns

How to Submit A Return Request:

1. In the Email field, enter your email address, and then click Continue.

2. Click the order that you want to submit the return for.

3. If your order has more than one item, then select the items that you want to return.

4. Select a return reason and add a note for the store.

5. Click Request return.

If your return request is approved and requires shipping, then you receive an email with shipping instructions. After the product is returned, you receive a refund.

Our return policy is that the product can be return back to us up to 30 days from purchase date on all online orders, in-store orders product can be return back to us up to 14 days from purchase date. The customer is responsible for the shipping charges back to us unless there was a mistake on our end and product must be unused, new with tags to receive full refund. All orders returned outside the return period are subjected to a 20% and up re-stocking fee. We have to right to decline any return request that is past the 14 days from purchased in store and 30 days from purchased online. We do not except any returns on used/slightly-used products/demo bats that we sell.

Made to order items: We do not except returns or exchanges on made to order items i.e. Custom gloves, uniforms, apparel or any custom made item. 

All team orders are final. We do not except returns on team orders.  

All warranties must be handle through the manufacture. We do not accept returns on broken wood bats. Only certain manufactures offer a warranty on their woods bats. All wood bats are susceptible to break due to miss-hits either off of the end of the bat, or towards the label. Every time contact is made with a ball, there is the possibility of breaking the bat.

Trade-ins: We do not offer any trades or trade-ins for used, new or any goods purchased through us or elsewhere nor do we purchase items from customers.